Quarter of office workers business expenses are questioned by their employer

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A new research shows that almost a quarter of office workers regularly have their business expenses disputed or are asked to provide further clarification upon submitting them.


Just Eat for Business ‘Inconvenient Expenses’ study polled office workers around the country to learn how their company manages expenses, what the reimbursement schedule looks like, and what workers wish they could change about the process.


According to the poll, one of the major annoyances for 23% of workers is that their expenses are frequently questioned, causing reimbursement delays.


Furthermore, some employees are requested to reimburse expenses on themselves, with 15% of respondents reporting that this has happened to them at a company event. Furthermore, 14% of those polled admitted to avoiding paying for an expense with their own card on purpose.


Given that 40% of workers admit to losing an expense receipt, this could be related to the difficulties of keeping track of the documents required to clarify an expense.


While nearly a quarter of respondents were required to justify their expenses, some had their petitions denied outright, with 8% having their submissions rejected, denied, or disregarded.


This is bound to worry money-conscious employees, especially because growing gasoline and diesel costs account for a quarter of all expenses, according to the survey (21 percent ).


With many of us struggling with the burden of increased living costs while attempting to return to work, it’s critical that businesses aim to expedite their expense processing systems in order to retain employees and save time spent on administrative tasks.


Despite the fact that expense administration isn’t a large part of most workers’ weekly activities, a third of them find it bothersome, and 28% wish it wasn’t their obligation.


Mike Chappell, Co-Founder and COO of Formspal, discusses how the often lengthy expense processing procedures might prevent employees from submitting their expenses:


“When it comes to expense reporting, both employees and finance teams must deal with a lot of time-consuming manual labour. It’s impossible to transmit a request to finance without first having it evaluated and approved by management, and before paying reimbursements, the finance staff must process claims and balance transactions.


In addition, it doesn’t take into account any exchanges before the final step between the parties. This means there’ll be a delay in reimbursing employees, exacerbating the already existing financial stress for both parties. As a result of the wasted time and effort, employees may be discouraged from submitting expenditures in the first place.”


So, how can companies try to rapidly reimburse routine expenses – such as meals or beverages, which account for 31% of all expenses – while cutting down on administrative work on both sides?


“Completing and processing admin for expenditures such as lunch or work dinners can be time demanding for those involved – whether you’re an employer or an employee,” says Lucy Cantan, Sales and Partnership Director at Just Eat for Business. ‘’It’s critical, though, that everyone gets paid what they’re entitled and continues to benefit from paid meals and travel expenses.’’


Want to make managing expenses easier? With HealthBoxHR you will never miss an pending expense or any details about the expense with our Expenses feature

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